Terms and Conditions


By placing an order at our webshop you are deemed to have read and agreed to the following terms and conditions.

The website and online shop www.olajewelry.com is the sole property of No Small Talk VOF. No Small Talk VOF is registered under VAT number BE 0536 856 693 at Eekhoornlaan 2b, 3110 Rotselaar, Belgium. Every order will be deemed as acceptance of the general terms and conditions by the buyer. These general terms and conditions are an integral part of the agreement as described below.

Product

All displayed prices are in EUR and include Belgian VAT of 21%. Prices exclude delivery costs, they will appear when selecting a destination in your basket. All prices are subject to change without notice. The most current price supersedes any previous pricing or price lists. Ring sizes, dimensions and colors may vary on photographs and between different items and orders due to the characteristics of the 3d printing production process and the manual finishing.

Returns and Exchanges

If for any reason you are not completely satisfied with your order, please contact us within 15 days calendar days of receiving your order. You will be able to exchange for items of equal value, or pay the difference of upgrading to something of a higher value. Returned items must be in re-sellable condition only and we reserve the right to refuse any items that do not meet this requirement. If an item is damaged during shipping, contact us as soon as you receive it. All shipping, tracking and insurance charges for returns and exchanges are the buyer’s responsibility and cannot be refunded. Please pack the jewelry in a well-padded envelope or package. Shipping insurance is not required but highly recommended. OLA Jewelry is not responsible for loss or damage during return shipping. Prior to returning an item, please send a notification to info@olajewelry.com. Unannounced returns will not be accepted.

Personal information

By submitting an order on www.olajewelry.com, the buyer consents to the processing of his or her personal data for administrative purposes. Personal details will only be used for promotions and/or personalized publicity. The buyer can un-subscribe from mailings at any time. No Small Talk VOF will not pass personal details on to third parties. The buyer also has the right to act against the processing of his or her personal details for Direct Marketing initiatives. For more information, the buyer can contact the Commission for the Protection of Privacy in Brussels.

Payment Terms

We accept payments via bank transfer, credit cards, debit cards and PayPal.

Shipping & Handling

OLA uses the Belgian postal services for domestic and international shipping. You can request insured shipping by UPS with the possibility of tracking your shipment. Please contact us prior to placing your order because extra charges will be involved. All orders will be sent as quickly as possible, but only after receipt of full payment. We ship your order within 1-4 working days. Delivery time is dependent on third parties’ delivery services. Shipping rates as follows: Belgium € 5,00 – EU € 10,00 – non-EU € 20,00

Repairs and Complaints

Even though we do our absolute best to ensure that all OLA Jewelry pieces are in excellent condition when shipped, a default can occur. Complaints about the delivered goods and/or defects have to be done immediately at the time of delivery and in writing, preferably by means of an email with some pictures to show the problem. When no precise and detailed complaint reaches us within 5 days from delivery, in writing, the delivered goods shall be deemed accepted.

Law

The Conditions shall be governed by and construed in accordance with Belgian laws and you irrevocably submit to the exclusive jurisdiction of the courts of Belgium.